Shipping policy


Shipping Policy – HANVORA

Effective Date: 27 June 2026

Welcome to HANVORA. We are committed to delivering your orders safely and on time. Please read our shipping policy below.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During sales or festive seasons, processing may take slightly longer.

Shipping Time

Estimated delivery time:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 4–8 business days
  • Remote Locations: 5–10 business days

Delivery times may vary depending on your location and courier availability.

Shipping Charges

  • Free Shipping on eligible orders (if applicable).
  • Shipping charges, if any, will be displayed during checkout before payment.

Order Tracking

Once your order is shipped, you will receive:

  • Tracking ID
  • Courier Partner Name
  • Tracking Link

via Email, SMS, or WhatsApp (where available).

Delivery Attempts

Our courier partners usually make 2–3 delivery attempts. If delivery is unsuccessful due to incorrect address or customer unavailability, the package may be returned to us.

Incorrect Address

Please ensure your shipping address and contact number are correct before placing your order.

HANVORA is not responsible for delays or failed deliveries caused by incorrect shipping information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or any item is missing:

  • Contact us within 48 hours of delivery.
  • Share clear photos of the package and product.
  • We will investigate and provide an appropriate resolution.

Delivery Delays

Unexpected delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Government restrictions
  • Courier operational issues

We appreciate your patience in such situations.

International Shipping

Currently, HANVORA ships only within India.

Contact Us

If you have any questions regarding shipping, please contact us:

HANVORA
📧 hanucommunications@gmail.com
📍 Talgaria More, NH-32, Opp. Bank of India, Chas, Bokaro, Jharkhand – 827013

Thank you for shopping with HANVORA. We appreciate your trust and look forward to serving you!